Job: Accounting Staff

Title Accounting Staff
Job Information

Job hiring for 15 Accounting Staffs. Objectives are to create a relationship with the merchant regarding payment related matters.

Job Description

The Core Objectives:
Establish a smooth working relationship with the merchant, by being a support function to the team in responding to merchant requests/queries in a respectful and timely manner with the daily activities covering the following but not limited to:

  1. Resolving disputes with merchants on payment related matters
  2. Liaise and work closely with different teams for resolution of merchant concerns
  3. Assist in identifying merchants with obvious incorrect wht tax rate and for tagging the respective team to do the correction in the system
  4. Assist in monitoring and ensuring 100% submission of BIR form 2307 from merchants
  5. Assist in processing of manual payment adjustments
  6. Performs payment reconciliation with MEX
  7. Assist in the reconciliation of SUC related adjustments
  8. Provide assistance to the team on OR reconciliation (prior to OR automation)
  9. Deal with different stakeholders across Grab<
  10. Take on other ad hoc tasks as may be deemed necessary
No. of Slots 15
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